Friday, October 29, 2010

Updating firmware on an AirLink (Sierra Wireless) Raven X Cellular Modem

Okay, this probably doesn’t apply to many people because I doubt the user base for these units is very big, but I ran into this issue today. 

Problem
Wanted to upgrade the firmware on an AirLink Raven X Cellular Modem (V4221-S) to the latest since what it had on it was from February 2007.  Appearantly AirLink is now Sierra Wireless (or they bought them… I don’t really care…).  Downloaded release RavenX_EVDOA_4.0.7.001.exe  and ran it from a  laptop connected to the modem via ethernet.  Before reaching the 50% mark it told me “Unable to write the firmware to the modem flash”… how rude! 

Solution
The firmware on the unit was 3.0.1.048 and you can’t leapfrog directly to 4.0.7.001.  Checkout the firmware roadmap on Sierra Wireless’ site: INTERMEDIATE FIRMWARE.  That page also includes the older firmware needed.  I installed 3.1.19.098 and 3.4.4.002 in succession without a problem.  Since the 3.4.5.006 update said “or later” on their procedure map, I skipped it and tried the 4.0.7.001 again.  Bingo, that worked now. J

4 comments:

  1. Thanks, save me from pulling my hair out!

    ReplyDelete
  2. It is years later but this was the answer I needed!

    ReplyDelete
  3. Any chance you still have the older firmware releases? Im trying to upgrade mine and they do list them on their website anymore.

    ReplyDelete
    Replies
    1. You're in luck. I couldn't find them at first, but doing a search for RavenX on my local drive I found all 4 versions in an folder I dumped a bunch of old downloads into. Give me your email, or some method to get them to you and I'll zip them up and send them over...
      I have:
      RavenXEVDOA_3.1.19.098.exe
      RavenXEVDOA_3.4.4.002.exe
      RavenXEVDOA_3.4.5.006.exe
      RavenXEVDOA_4.0.7.001.exe

      Also from the same download date:
      AceNet_UserGuide.pdf
      ACEview.exe
      Sprint_Raven_X_EV-DO_UserGuide.pdf
      ALEOS_4_0_7_001_Release_Notes.pdf

      Delete

Please let me know if this helped you out, or if you would like to submit other suggestions or correct something I may have mis-stated.

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Science Fiction Author / Vice President of Technology for The Christman Company